5. EARNING POINTS
5.1 Regardless of membership level, Members may earn points through personal purchases of SJ AB’s products and services.
5.2 Products and services that qualify for points include SJ AB’s train journeys (excluding booking fees), SJ Annual passes, or other multiple purchase tickets, items in SJ AB’s bistro, supplementary services such as pre-ordered food, and products and services provided by SJ’s partners from time to time.
5.3 Products and services that qualify for points include SJ Nord’s train journeys and multiple purchase tickets, and products and services provided by partners from time to time. Points is earned for products and services provided by SJ Nord when purchasing at www.sj.no and SJ Nord App (“SJ's Nord Channel"). Points are not awarded for purchases at coffee machines, bistro or when purchasing travel on SJ Nord’s trains.
5.4 "Personal purchases of SJ’s products and services" means that the Member can only earn points on, for example, his/her own SJ train journeys (i.e. the train journeys that the member personally travels). A Member cannot earn points for travel booked by the member for another party. SJ Prio Members can, however, earn points irrespective of who actually pays for the services which entitle the Member to points under SJ Prio.
5.5 In order to earn points, the membership number must be provided when the travel is booked/purchased. In order to earn points when purchasing multiple purchase tickets, SJ Annual Passes and SJ Monthly Passes, the membership number must be provided at the time of purchase. Special procedures apply to earning points in SJ Ticket Machines and through partners, read more at www.sj.se. Where a membership number has not been provided at the time of booking/time of purchase, the Member may register points retroactively pursuant to the provisions set forth in section 5.10 below.
5.6 Points are always earned for the train routes and service class which is, for example, specified on the ticket (irrespective of ticket type), even if the Member is offered an upgrade to the next class. This applies even if SJ requires the Member to take a different route than that specified in the original booking.
5.7 In addition to the foregoing, Members who hold an SJ Prio MasterCard earn additional SJ Prio points when paying with the card on virtually all purchases made using the card, both purchases from SJ and purchases from third parties (however not on cash withdrawals, foreign exchange purchases and payment of invoices). Points are awarded using a differentiated scale, whereby Members at the Black membership level earn more points for the same expenditure than Members at the White membership level. The current points earning table is available at www.sj.se.
5.8 The points become available for use in the Member's points account at different times depending on the services/goods that the Member purchases. For example, individual train journeys with SJ AB provide points within two days of the completion of the journey and correspondingly, with SJ Nord, 14 days after the completion of the journey. Points earned using a SJ Prio MasterCard are itemised monthly as a total count on the Member’s points account within 14 days of the end of each month.
5.9 All points which are earned are valid during the calendar year in which they were earned and for an additional two full calendar years; thus they expire on 31st of December of the last year if they have not been used prior to this date. The points’ period of validity is calculated from the date when they became available on the Member’s points account. Points are used in the order in which they are earned.
5.10 Earned points can be registered retroactively with SJ AB while logged on to www.sj.se, the SJ App or via SJ Prio Membership Service not later than 90 days after departure or the first date of validity. In order to register points retroactively for train journeys managed by SJ AB, the Member must be able to present an SJ booking number that contains the Member’s name. Retroactive registration of purchases made in SJ AB’s bistro is also possible in exceptional cases, for example if the cash register system in the bistro was out of order. Retroactive registration requires a valid bistro receipt, signed by onboard personnel, which must be sent by the Member to SJ Prio Membership Service within 90 days of the purchase. Retroactive registration requires the Member to have been an SJ Prio Member at the time of travel, the first date of validity of the ticket or purchase. Retroactive registration of points is not possible for points earned with SJ Nord.
5.11 SJ may request that a Member register points retroactively earned with SJ AB.
5.12 SJ reserves the right to withdraw the possibility to earn points and make use of membership benefits in conjunction with certain special offers and in certain agreements with companies and organisations.
5.13 Points are not awarded in conjunction with the use of points, e.g. in conjunction with points travel or when paying with an SJ Voucher.