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Our ticket categories

Students, youths and senior citizens can find Last Minute tickets within the regular booking process.

Our ticket flexibilities

The ticket is refundable

This ticket gives the greatest flexibility level. If you need to cancel your trip, you can do so up until the departure time and get your money back. The booking fee is non-refundable.

The ticket is rebookable

Rebookable tickets can be exchanged for one or more new tickets when you cancel the ticket before the train departs. You will then receive a credit value (the ticket price minus the booking fee) that can be used for tickets on SJ trains. New tickets must be booked within 180 days of the departure date on your original ticket. If the price is higher, the difference is payable. If the price of the new journey is lower, a credit value will be sent to the journey's contact person via email or SMS.

The ticket is non-rebookable

This ticket can neither be rebooked nor refunded. Nor is it permitted to change the name on the ticket.

A ticket that is non-rebookable is also non-refundable. If the booking includes added extras that have been paid for (meal or seat reservation), these additions will also be refunded on cancellation.

Last Minute ticket

A ticket for those under 26 years, or studying or retired.

Commuter tickets

If you travel a lot during a period, we offer a wide range of beneficial tickets, such as Annual passes for all our trains and Monthly passes for unlimited travel for 30 or 90 days between two cities.

The easiest way to purchase your ticket is on www.sj.se or in our app.

Download our app here: 

Download for iPhone

Download for Android

Our payment methods

Private persons can choose to pay by credit card Visa, Mastercard and American Express; by debit card or invoice (only in a SJ Travel office and on sj.se, not onbord trains). You will need to verify your ID via Mobile BankID.

We will no longer accept cash payment in our travel offices or for food and beverages onboard trains where refreshments are sold. Journeys can be purchased using cash payment via one of our agents, such as Pressbyrån and 7-Eleven.

Our ticket delivery methods

You can choose between:

  • A PDF e-ticket sent to you by email. Once onboard the train, you present your PDF ticket in your mobile phone or computer display, or as a paper printout.
  • SMS tickets are sent the day before departure. If your departure is within the next 24 hours, the SMS ticket will be sent within 15 minutes. Tickets can be sent to most European telephone numbers. SMS tickets must be electronically scannable by our onboard personnel. If your screen is cracked, we recommend using a different delivery method.
  • Collect your ticket from a SJ ticket machine. Tickets can also be collected, for a fee, from SJ Resebutik travel office, Pressbyrån or 7-Eleven outlets. The fee is payable on collection of the tickets.
Example of a PDF ticket translated into English. Not valid for travel.