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Camera surveillance on Västtågen – processing of personal data

SJ Götalandståg AB, registration no. 556083-2098, (“We” or “SJ Götalandståg”) operates Västtågen on behalf of Västtrafik in West Sweden. Under the agreement with Västtrafik, SJ Götalandståg has an obligation to provide surveillance using fixed cameras on vehicles. Presently, such equipment is installed on commuter train service on the Gothenburg-Älvängen-Gothenburg, Gothenburg-Kungsbacka-Gothenburg and Gothenburg-Alingsås-Gothenburg routes. The fixed cameras record video.

On all routes within the Västtågen service area, our conductors may be equipped with body-worn cameras that record when manually activated. The body-worn cameras record video.

This means that when you travel with us, SJ Götalandståg may process your personal data. One condition required in order for recorded material to be personal data is that it is possible to identify that you are on the film. SJ Götalandståg is the controller of all processing of this personal data.

We encourage you to read this informational text carefully. If you have any questions about how your personal information is processed, you are welcome to contact us. You can find our contact details further down in this informational text.


The purpose of the camera surveillance is to increase passenger and staff safety and security and to reduce the number of threats and violent incidents, as well as graffiti and vandalism.

Legal basis

All processing of personal data must have a legal basis under the General Data Protection Regulation. We process your personal data (collection and storage) based on a weighing of interests, as we have a legitimate interest in processing your personal data for crime prevention purposes.

When we disclose personal data to the police and other authorities, we do so because in some cases we have a legal obligation to do so, e.g. when the police have started a preliminary investigation. In some cases, we also disclose personal data to the police based on a weighing of interests. For example, disclosure may take place in connection with reporting a crime or searches for missing persons by the police.

Storage and purging

The recorded film material is stored in encrypted format on protected devices. After potential transfer to the police, the material is deleted.

All film material which is not provided to the police is overwritten or deleted continuously within one month.

If you have been the victim of a crime

If you have been the victim of a crime aboard our trains, you should immediately make a police report so that the police can quickly request recorded material. Reporting must take place within 24 hours of the crime, otherwise there is a risk that the film material will be deleted.

Your rights

You have certain rights under the data protection legislation, such as the right of access to your personal data, deletion and data portability. You can read more about your rights at

If you want to exercise your rights, you are welcome to contact SJ Götalandståg at

Permit for camera surveillance

The Camera Surveillance Act (SFS 2018:120) regulates fixed camera surveillance. Such camera surveillance requires a permit from the Swedish Authority for Privacy Protection. The Swedish Authority for Privacy Protection exercises supervision over how SJ Götalandståg manages the fixed cameras and the recorded material.

Questions and comment

If you have questions about the camera surveillance on Västtågen, you are welcome to contact SJ Götalandståg at tss.gotalandstå

SJ has appointed a Data Protection Officer (DPO) to ensure that SJ processes your personal data in a lawful, correct and transparent manner. If you have a matter you would like to address to our Data Protection Officer, please contact us at and enter "DPO" in the subject line of your message.

If you believe that our processing of your personal data is not in accordance with the data protection legislation, please contact us as above. You are also entitled to make a complaint to the Swedish Authority for Privacy Protection.

Updating of this information

This information may be updated. The latest version is always published here.

Most recent update: 13 March 2019.