Questions and more information?
If you would like to know more about data protection legislation and your rights, you can read more here https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32016R0679
We have dedicated customer service personnel who can answer your questions regarding how SJ handles your personal data. You can contact them at firstname.lastname@example.org.
Matters regarding your rights?
If you wish to exercise your rights as set forth above, please contact us via the form https://www.sj.se/en/rights-gdpr.html
To use the form, you need Mobile BankID. If you do not have Mobile BankID you can contact us by sending a written request signed by you to:
SJ Customer Services
831 29 Östersund
Or by sending a scanned copy to email@example.com
In the letter or email, we would like you to state, in addition to the matter involved, your name, address, email, telephone number, and personal ID number and to sign your request. Please also include a copy of your ID. SJ will send the reply to your address as recorded in the National Population Register or to your digital mailbox.
SJ has appointed a Data Protection Officer (DPO) who ensures that SJ is handling your personal data lawfully, correctly, and transparency. If you have a matter you wish to address with our data protection officer, please contact them by email sent to firstname.lastname@example.org and state “DPO” in the subject line of your email.
If you believe that our processing of your personal data is not being carried out in accordance with the data protection legislation, we request that you contact us at the address set forth above. You also have the right to file a complaint with the Swedish Authority for Privacy Protection.