Handling of wheelchairs and seat scooters on board
Trains often have narrow doors and passages. Therefore, it is important that your wheelchair or mobility scooter has a turning radius that does not exceed the dimensions allowed by the type of train in question. It's also important that you (and your assistant) can handle your wheelchair or mobility scooter through narrow passages and on height-adjustable wheelchair lifts.
Since we do not have the opportunity to help you with control of dimensions and weight on the platform before the train departure, we expect you who travel with a wheelchair / mobility scooter to know the dimensions and that it meets our requirements. If there are doubts about the size or if it turns out that your wheelchair / mobility scooter cannot be taken on board the train, we must refuse boarding for safety reasons. We therefore recommend that you search for information in the product sheet that comes with your scooter. Contact your reseller for information or perform a measurement on your own to gain more knowledge about the dimensions of your wheelchair / mobility scooter.
An unfolded wheelchair may only be parked in a booked wheelchair space. In the event that you can board yourself and carry a folded wheelchair with you, the wheelchair is considered to be luggage. At these times, the folded wheelchair should be placed in a luggage rack.
Please note that it is not permitted to charge wheelchairs or mobility scooters on board the train as this may involve some risk of fire.
Two different types of wheelchair places
Wheelchair place − where the floor space is designed to accommodate a wheelchair or mobility scooter. The area has a table, electrical outlet, alarm button and anchor points. If you book one of these places, you will remain seated in your wheelchair throughout the journey.
Wheelchair place plus seat − comes with floor space designed for a wheelchair or mobility scooter to stand in plus a regular seat next to it that is all part of the booking. If you are capable, you can move across to this seat.
Unfortunately, SJ cannot offer you who book a wheelchair space to bring pets, as pets are only allowed to travel in the Pets allowed section for allergy reasons.
Seat close to wheelchair place
The seats closest to the wheelchair places are programmed to be among the last ones to be sold on the train. These places can be booked online. This means that there are great opportunities for an accompanying party for you who travel in a wheelchair to sit on places nearby.
Disabled seat (no wheelchairs)
There are designated Disabled seats on almost all trains. These are regular seats, but they are located in close proximity to a WC and the exit. Disabled seats are available in both 1 class and 2 class. Disabled seats can be booked in advance on trains that offer seat reservation, but they cannot be booked on SJ's regional trains without seat reservation and on SJ Mälartåg.
Non-animal zones are available in 1 and 2 class on our day trains, and can be booked online. There may occasionally be guide or service dogs travelling in other parts of the trains than the Pets allowed section. NB: SJ cannot guarantee that other travellers in the vicinity are not carrying allergens on their clothes. If the need arises, our onboard hosts will help you find another seat.
Non-smoking applies to all SJ trains.