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Customer attendants

We have customer attendants providing help at selected train stations, during selected days and hours. They are there to answer questions, provide help in the event of a delay and to demonstrate how to use the ticket machines and our app.


City Monday - friday and saturday*
Hallsberg 14:30–19:30
Katrineholm 17:00–21:00



City Monday*
Enköping 06:00–09:30
Linköping 06:00–09:30
Norrköping 06:00–09:30
Uppsala 06:00–09:30
Västerås 06:00–09:30
Örebro 06:00–09:30



City Thursday - friday and sunday*
Enköping 15:30–19:00
Linköping 15:30–19:00
Norrköping 15:30–19:00
Uppsala 15:30–19:00
Västerås 15:30–19:00
Örebro 15:30–19:00



City Saturday*
Enköping 08:00–11:30
Linköping 08:00–11:30
Norrköping 08:00–11:30
Uppsala 08:00–11:30
Västerås 08:00–11:30


*Except public holidays