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Customer attendants

We have customer attendants providing help at selected train stations, during selected days and hours. They are there to answer questions, provide help in the event of a delay and to demonstrate how to use the ticket machines and our app.

 

Katrineholm

 

06:30–10:00

Monday – friday*

15:00–21:00

Monday – friday and sunday*


 

Hallsberg

 

14:30–19:30

Monday – friday and sunday*

 

 

Uppsala

 

06:00–09:30

Monday – friday*

15:30–19:00

Thursday, friday and sunday*

09:00–12:30

Saturday*

 

 

Västerås

 

06:00–09:30

Monday – friday*

15:30–19:00

Thursday, friday and sunday*

09:00–12:30

Saturday*

 

* Except public holidays