Access denied {{userModel.firstName}}

You are not authorised to access this page

Here you will find answers to our passengers' queries and ponderings.

How do I rebook my ticket?

To rebook your ticket you need to search your order through My Journey here on the website. 

When looking at the overview click on Change trip > Rebook.
Choose the tickets you'd like to rebook and continue to choose the new journey.

In our app you click on the symbol of three dots in the upper right corner > Rebook. Choose the stretch and date you'd like to book and continue your rebooking. 

Is this the answer to your question?