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Here you will find answers to our passengers' queries and ponderings.

How do I cancel my ticket?

You can cancel your ticket here on the website and in our app.

If you have a refundable ticket the refund will be made to the same account that you used when you bought the ticket. 

Search your ticket via My Journey on the homepage. Click on Show ticket > Cancel.

In the app you click on the three dots in the upper right corner > Cancel

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