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Here you will find answers to our passengers' queries and ponderings.

How does a rebookable ticket work?

Rebookable tickets can be exchanged to one or more new tickets. You need to rebook or cancel the ticket before the departure time to be able to use the value.

If you want to save the credit value (the ticket price minus the booking fee) you can cancel the ticket and use the value within 180 days. 

A rebookable ticket is personal and it is not possible to change the name when rebooking the ticket. 

These rules apply for SJ. 

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