Frequently asked questions
Here you will find answers to our passengers' queries and ponderings.
Frequently asked questions in "All categories"
- How do I make a reservation with Interrail/Eurail?
- When does SJ release their tickets?
- Does SJ have student and youth discount?
- How do I cancel my ticket?
- Does SJ have any discount for children?
How do I make a reservation with Interrail/Eurail?
To make a seat reservation you can register your Interrail/Eurail Pass in the first step of the booking on our website.
Enter the journey you are planning to do and click on Travellers and then on Add SJ Prio/Period ticket for each traveller to enter your Interrail/Eurail cover number*.
You need to book every traveller as an adult regardless the age. It is the same price for every traveller.
*The cover number is printed on the cover of the booklet in format: IXXXXXXXX or EXXXXXXXX for Eurail pass cover number.
Interrail or Eurail Mobile pass
When traveling with Flexi Pass, you create a one-day ticket directly in the app Eurail/Interrail Rail Planner, where you have your Interrail Pass. You make the seat reservation under the tab My Trip.