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Here you will find answers to our passengers' queries and ponderings.

What does the different ticket categories mean?

We have three different flexibility on our tickets. 

Non-rebookable ticket
These tickets cannot be rebooked and you will not get a refund if cancelling your ticket.

Rebookable ticket
Rebookable tickets can be exchanged for one or more new tickets.

Refundable ticket
Tickets in this flexibility category will be refunded if you cancel your ticket before the departure time. The booking fee is non-refundable.

Read about our tickets here. 

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