Access denied {{userModel.firstName}}

You are not authorised to access this page

Customer service

Welcome to SJ Customer service

Do you have a question for us? We regularly update our FAQ section.

FAQ

There are many people wanting to get in touch with us at the moment, and the wait time when contacting SJ Customer service is therefore longer than usual.

If you have a question regarding the new coronavirus and how it affects our traffic, we kindly ask you to first read the information available on sj.se/coronavirus

Icon This is an icon

Traffic information

Find out if your train is running on time or if there are any disturbances that may affect the train traffic.

Icon This is an icon

Personal service

If you do not find the information you are looking for in our FAQ section, you are welcome to contact us.