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Customer service

Welcome to SJ Customer service

Do you have a question for us? We regularly update our FAQ section.


If you have a question regarding the new coronavirus and how it affects our traffic, we kindly ask you to first read the information available on

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Traffic information

Find out if your train is running on time or if there are any disturbances that may affect the train traffic.

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Personal service

If you do not find the information you are looking for in our FAQ section, you are welcome to contact us.