One of SJ’s main focus areas is the safety of our passengers and employees. It is important that you keep taking your responsibility and follow the Public Health Agency’s recommendations and guidelines when travelling with us.

On this page we describe what you can do as a passenger to help us ensure safe travel. You can read more about what you can do to protect yourself and others on the Public Health Agency's website.

Do not travel if you are showing any symptoms

If you have corona symptoms, you should cancel or postpone your trip until you are healthy again. It is also important that you think about how you can get home without traveling by train in case you get sick at your destination.

If you have booked a rebookable or refundable ticket, you can rebook or cancel it here on sj.se. If you have a non-rebookable ticket and need to cancel your journey due to illness, you can get a refund on presentation of a medical certificate. Read more about SJ's rebooking and refund rules in our terms and conditions of purchase.

Choose a rebookable ticket

We recommend that you choose a flexible ticket that allows you to rebook your journey and avoid travelling if your are showing any symptoms of covid-19.

Please note that you have to cancel your journey before the departure date and time if you are not travelling, even when the ticket can be rebooked. See instructions for how to rebook your ticket here.

Travel to Denmark

Regulations and restrictions may differ between Sweden and Denmark. It is your responsibility as a traveller to find out what rules apply for entry into Denmark.

Read more about Denmarks entry rules on coronasmitte.dk