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Safe travel with SJ

Page last updated 2021-09-29

Read more about the corona virus on folkhalsomyndigheten.se, krisinformation.se and who.int

SJ’s main focus during the covid-19 pandemic is the safety of our passengers and employees. We follow the government's decisions and the recommendations given by the Public Health Agency in Sweden. It is important that you also take your responsibility and follow the Public Health Agency’s guidelines when travelling with us.

On this page we describe what you can do as a passenger to help us ensure safe travel but you can also read more about what you can do to protect yourself and others on the Public Health Agency's website.

1. Do not travel if you are showing any symptoms

If you have corona symptoms, you should cancel or postpone your trip until you are healthy again. It is also important that you think about how you can get home without traveling by train in case you get sick at your destination.

If you have booked a rebookable or refundable ticket, you can rebook or cancel it here on sj.se. If you have a non-rebookable ticket and need to cancel your journey due to illness, you can get a refund on presentation of a medical certificate. Read more about SJ's rebooking and refund rules in our terms and conditions of purchase.

2. Choose a rebookable ticket

We recommend that you choose a flexible ticket that allows you to rebook your journey and avoid travelling if your are showing any symptoms of covid-19. We have temporarily reduced the price of our rebookable tickets for SJ journeys with day trains.

Please note that you have to cancel your journey before the departure date and time if you are not travelling, even when the ticket can be rebooked. See instructions for how to rebook your ticket here.

3. It is possible to book a private compartment on SJ Night trains

On our night trains, it is possible to book a bunk or bed in a couchette or sleeping compartment, which means you share the compartment with other travellers. If you do not want to share a compartment with people you do not know, you need to actively choose to book your own private compartment.

Groups of 1-3 travellers can book Private sleeping compartment and groups of 4-6 travellers can book Private couchette compartments. Groups of less than 4 travellers who wish to book a private couchette compartment need to add an additional passenger to their booking, you will pay full price for 4 beds and a reduced price for the additional beds.

4. Wash your hands

Remember to wash you hands often and to cough/sneeze into your elbow. Try to avoid touching your eyes, nose and mouth.

SJ's cleaning routines

Our trains are cleaned once every 24 hours, usually at night. This includes a thorough cleaning of toilets, seats, keypads, handrails, handles, walls and floors. During the daytime, basic cleaning is done on most SJ trains when they reach a terminus. It involves removing garbage, cleaning the floors in the bistro and thorough cleaning of the toilets. As an additional measure, we also wipe off exposed surfaces such as handrails, handles and keypads. The detergents we use for cleaning are fat solvents and have an effect on viruses such as covid-19.

More extensive cleaning, using steam cleaning machines and carpet washing machines, is done at different intervals.

Travel to Denmark

SJ will resume traffic to and from Copenhagen from 13 September. Regulations and restrictions may differ between Sweden and Denmark. It is your responsibility as a traveller to find out what rules apply for entry into Denmark.

Read more about Denmarks entry rules on coronasmitte.dk

Travel to Norway

All SJ departures to and from Kongsvinger and Oslo are cancelled until further notice.

Read more about travelling to Norway on regjeringen.no