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About the website

Our site works well in modern browsers in mobile phones, computers and tablets, such as newer versions of Google Chrome, Internet Explorer, Firefox, and Safari.

The button Feedback!
Please let us know your opinion and ideas by using “Feedback”, the tab located on the right side of your browser! The tab is located in the bottom edge if you are on the phone.

Accessibility
In cooperation with Funka Nu, SJ has established a set of accessibility regulations for SJ's digital channels that aims to achieve a higher level than WCAG 2.0. This website is under development but our target is to comply with these regulations. The website shall, for example, function both via keyboard navigation and via display navigation. SJ is working with Funka Nu, to analyze and provide data for the website in terms of design, functionality, codes and overall performance.

We use the following tools:

  • Voice-over on iPhone
  • JAWS 16 with IE 11

PDF files
Acrobat Reader is required to read the PDF files on our website. You can download Acrobat Reader from Adobe's website.

About cookies

SJ uses cookies
SJ uses so-called cookies on its websites. A cookie is a small text data file that is saved in your browser. We use cookies for technical reasons and to make SJ's web services easier for visitors to use. Cookies are also used to monitor traffic to our website and for statistics.

SJ uses cookies on its websites. A cookie is a small data file with text which is saved in your Internet browser. There are two types of cookies, permanent and temporary ("session cookies"). Permanent cookies are stored as files on your computer or mobile phone for a certain time until you delete them or the server which sent them deletes them. Session cookies are stored temporarily and disappear when you shut your browser.There are two types of cookie, permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile phone for a given period, until you or the server that sent them, deletes them. Session cookies are stored temporarily and disappear when you close your browser.

A cookie can be set as a first-party cookie or third-party cookie. First-party cookies are set by the owner of the website (i.e., in this case, sj.se). Third-party cookies are set by another website.

Detailed information about the cookies used on SJ's website (PDF)

How we use cookies
We use cookies so you can use SJ's website in the way we intended and to be able to give you, the visitor, better service. Certain cookies are required in order for SJ's website, and our services to you, to work. These cookies are used, for example, to support several simultaneous visitors to the website and identify each visitor so that choices you make on the website remain active throughout the visit. Cookies are also used to make the process of buying tickets online easier. Without cookies, for example, you would be unable to click backwards in the process without having to fill in the information again each time.

In addition, cookies are used to gather statistics regarding the number of visitors to the website and to collect information about how our websites are being used and how we can improve them. This information makes it possible for us to develop and optimise our website. Lastly, SJ uses cookies for marketing purposes.


Google Analytics

We use cookies so that we are able to give you, the visitor, better service. Some cookies are used to gather statistics on the number of visitors to the websites, while others are used to obtain information about which, and which versions of, operating systems and browsers visitors use, how our websites are used and how we can improve them, which pages are more and less popular, and so on. This information makes it possible for us to develop and optimise our websites.In addition, cookies are used to gather statistics regarding the number of visitors to the website and to collect information about how our websites are being used and how we can improve them. This information makes it possible for us to develop and optimise our website. Lastly, SJ uses cookies for marketing purposes.We use cookies in order to give you, our visitor, better service. Some cookies are used to gather statistics on the number of visitors to the website, while others are used to collect information about which operating systems and browsers (including which versions) our visitors are using, how our websites are used and how we can improve them, which pages are more and less popular etc. This information makes it possible for us to develop and optimise our website. These cookies are used to form a picture of how visitors use SJ's website and thereby improve content, navigation and structure. The information collected in these cookies (including your IP address) is forwarded to and stored by Google Inc. on servers in the USA. Google may transfer this information to a third party if required to do so by law or in instances when a third party is processing the information on Google's behalf. Google will not link IP addresses with any other data in Google's possession. SJ has set Google Analytics so that the tool makes all information stored with Google anonymous. This is achieved by Google Analytics truncating (deleting) the last numbers of the visitors' IP addresses before the information is stored with Google.

Read information about how Google uses data, plus information on how you can block cookies from Google Analytics

These cookies contain no other personal information, and the information is only used in aggregates for statistics.


Adobe/Site Catalyst

These cookies are used to improve the customer's experience by measuring returning visitors and monitoring how visitors navigate SJ's website. The information collected in these cookies are forwarded to and stored by Adobe Systems Software Ireland Ltd. Adobe may transfer this information to a third party if required to do so by law or in instances when a third party is processing the information on Adobe's behalf. Adobe will not link IP addresses with any other data in Adobe's possession.

Read information about Adobe's use of data

These cookies contain no other personal information, and the information is only used in aggregates for statistics.
 

Adform
Cookies from Adform are used to monitor which advertisements are relevant to you in order to evaluate SJ's advertising campaigns. These cookies trace, among other things, whether you have seen an SJ advertising campaign on another website and then make a purchase at SJ's website. Adform's cookies are used on several websites to collect statistics about visitors and information to determine which advertisements you should be shown i.e. to show you similar products to ones you have looked at or clicked on in the past.

Read information about Adform's use of data

Information stored in these cookies is anonymous and does not contain any personal information.


Tradedoubler

Cookies are used by Tradedoubler on SJ's behalf in order to trace sales at sj.se driven by marketing activities on external websites. All statistics gathered by these cookies are anonymous in that no names or contact details are collected. The information is not shared with a third party.

Read information about Tradedoubler's use of data

Information stored contains booking numbers but no other personal information about you.


Social networks

SJ's website occasionally embeds content and sharing tools from social network sites such as Facebook, Flickr and YouTube. These suppliers may, therefore, use cookies on SJ's website. SJ has no access to, nor any control over, these cookies and the information collected. We recommend that you check the relevant third-party website(s) for more information about these cookies and how you can choose to block them.

Read more about YouTube

Read more about Twitter

Read more about Facebook

Read more about Flickr


If you do not want to allow cookies to be used
All browsers are different, but most are set to allow the storage of cookies. If you do not want to accept cookies, you can set your browser so that you receive a warning each time a website wants to place a cookie on your computer, or block cookies entirely. Look in the browser's Help function for information on how to turn it off.

If you choose to deactivate cookies, you will miss out on several SJ web service benefits and our website will not work as well as you, as a visitor to the site, expect.

Questions about our website
If you have any questions about our website or encounter any problems, please contact us