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Easy to travel
SJ gives our physically impaired passengers a helping hand to make the journey easier.
Temporary changes for passengers in wheelchair
SJ are doing a security review of the wheelchair lifts on the X 2000 trains. Meanwhile, passengers in wheelchair will be helped on board by mobile lifts or, alternatively, be taken by taxi.
Passengers in wheelchair who wants to make reservations for X 2000 trains, phone SJ on +46 771-75 75 99. touch tone 7. These reservations can not be made here on our web site.
Day trains
There are wheelchair lifts on all X 2000 trains. The same is true for most InterCity trains. Different trains have different measurement limitations. For accurate information on each train type, please contact SJ Kundtjänst (SJ Customer Services) on +46 771-75 75 99 (touchtone 1).
Once onboard, you will either find a wheelchair place with floor rails (to which your own wheelchair can be fixed) or a Disabled seat consisting of a comfortable chair (with raiseable arms) and a table. All seats are near a door and next to a spacious toilet with no threshold.
Unfortunately, we have not yet arranged wheelchair seating in our 1 klass (First Class) carriages on the X 2000. You can, however, travel with a First Class ticket in Standard Class and be served food, drinks, and receive all the other services offered to our First Class passengers.
Night trains
To make life a little easier for our wheelchair passengers, the night trains have a special Disabled compartment that is more spacious than our regular ones. This compartment, designed for one or two people, contains a toilet and a shower with a seat. The bed is made and ready for use.
Some important dimensions for our wheelchair passengers:
The door to the train carriage is 79 cm wide
The door to the Disabled compartment is 72 cm wide
The height from the floor to the lowest bed is 20 cm
Please book the Disabled compartment through SJ Kundtjänst (Customer Services) on +46 771-75 75 99 (touchtone 1).
Larger and medium-sized stations
Here you can find:
- Ramps to entrances
- Doors that open automatically
- Sales desks that can be raised and lowered
- Help with receiving assistance
You can find out more about the slope gradient of the ramps and whether there are lifts at your station, for example, on the Resplus website. Resplus has information with pictures and maps of approximately 50 railway stations and terminals. Click on the link at the bottom of the page.
Wheelchair spot at paving the bait
At the planned track work, the wheelchair spot must be ordered at least 24 hours prior to departure through 0771-75 75 99 (touchtone 1) or at SJ Resebutik.
Booking and information
Book your trip at SJ Customer Service, phone 0771-75 75 99 (touchtone 1) or text phone: 0771-75 75 66.
Open non-holiday Monday-Friday 08.00-21.00, Saturday - Sunday 09.00-18.00.